Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legal agreement between you and Atlanta World Cup Concierge ("Company," "we," "us," or "our"). By accessing and using our website, mobile application, and related services (collectively, the "Services"), you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our Services.

2. Use License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for personal, non-commercial purposes, subject to the restrictions in these Terms. You agree not to:

• Reproduce, duplicate, copy, or sell any portion of our Services
• Access our Services for any commercial purpose without our written permission
• Attempt to gain unauthorized access to our Services or systems
• Transmit any viruses, malware, or harmful code
• Engage in any activity that disrupts or interferes with our Services
• Scrape, crawl, or extract data from our Services without authorization
• Reverse engineer, decompile, or attempt to discover the source code
• Use our Services to harass, threaten, or harm others

3. User Accounts

3.1 Account Registration

To access certain features of our Services, you may need to create an account. You agree to provide accurate, complete, and current information during registration. You are responsible for maintaining the confidentiality of your account credentials and password.

3.2 Account Responsibility

You are responsible for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

3.3 Account Termination

We reserve the right to terminate or suspend your account at any time, with or without cause, and without notice or liability.

4. Intellectual Property Rights

All content on our Services, including text, graphics, logos, images, videos, and software, is the property of Atlanta World Cup Concierge or its content suppliers and is protected by international copyright laws. You may not reproduce, modify, or distribute any content without our written permission.

User-generated content (reviews, comments, photos) remains your property, but you grant us a worldwide, royalty-free license to use, reproduce, and display such content on our Services.

5. Premium Subscriptions

5.1 Subscription Terms

Premium subscriptions are offered on a monthly or annual basis. Subscriptions automatically renew unless cancelled before the renewal date. You will be charged on the same day each billing cycle.

5.2 Billing

You authorize us to charge your payment method for subscription fees. You are responsible for keeping your payment information current and accurate. If a payment fails, we may suspend your access to premium features.

5.3 Cancellation

You can cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing cycle. No refunds will be issued for partial months.

5.4 Price Changes

We may change subscription prices with 30 days' notice. Changes will take effect at your next billing date. Continued use of the service after the notice period constitutes acceptance of new pricing.

6. Payment Processing

All payments are processed through Stripe, a PCI-compliant payment processor. We do not store your full credit card information on our servers. By making a purchase, you authorize us to charge your payment method for the amount specified.

You agree to pay all applicable taxes and fees. Prices are displayed in USD unless otherwise specified.

7. Refund Policy

For detailed information about our refund policy, please see our Refund Policy page. In general:

• Subscription refunds are not available for partial months
• One-time purchases (business listings, advertising) are generally non-refundable
• Refunds for defective services may be considered on a case-by-case basis
• Refund requests must be submitted within 30 days of purchase

8. User Content and Conduct

8.1 Acceptable Use

You agree to use our Services only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of our Services. Prohibited behavior includes:

• Harassment, bullying, or threatening language
• Hate speech or discriminatory content
• Spam or unsolicited advertising
• Impersonation or misrepresentation
• Posting false or misleading information
• Violating anyone's privacy or intellectual property rights

8.2 Content Moderation

We reserve the right to remove, edit, or refuse to publish any content that violates these Terms or our community guidelines. We may also suspend or terminate accounts that repeatedly violate our policies.

9. Third-Party Content and Links

Our Services may contain links to third-party websites and services. We are not responsible for the content, accuracy, or practices of these third parties. Your use of third-party services is governed by their terms and policies, not ours.

10. Disclaimers and Limitations of Liability

10.1 "As Is" Basis

Our Services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement.

10.2 Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use our Services, even if we have been advised of the possibility of such damages.

10.3 Accuracy of Information

While we strive to provide accurate information, we do not guarantee the accuracy, completeness, or timeliness of any information on our Services. You rely on such information at your own risk.

11. Indemnification

You agree to indemnify and hold harmless Atlanta World Cup Concierge and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of our Services, your violation of these Terms, or your infringement of any third-party rights.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Georgia, USA, without regard to its conflict of law principles. Any legal action or proceeding shall be brought exclusively in the state or federal courts located in Georgia.

13. Dispute Resolution

Before initiating any legal action, you agree to attempt to resolve any dispute through good faith negotiation. If negotiation fails, you agree to submit the dispute to binding arbitration in accordance with the American Arbitration Association rules.

14. Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes by posting the updated Terms on our website. Your continued use of our Services after such modifications constitutes your acceptance of the updated Terms.

15. Contact Us

If you have questions about these Terms of Service, please contact us: